Politique d’expédition
At OhCanine, we want to make sure your order gets to you safely and quickly! Please review our shipping details below:
Processing Time
• All orders are processed within 1-3 business days (excluding weekends and holidays).
Shipping Rates & Delivery
• Shipping rates are calculated at checkout based on your location and order size.
• We currently ship across Canada ,U.S and other countries.
• Estimated delivery times:
• Canada: 3–5 business days
• U.S.: 4-7 business days
• Other countries.: 5-10 business days
(Delivery times may vary depending on postal delays, holidays, or customs clearance.)
Order Tracking
• Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package.
Local Pickup (Optional)
• If you’re located in GTA Ontario, you can select local pickup at checkout to save on shipping. We’ll email you when your order is ready.
Lost or Delayed Packages
• OhCanine is not responsible for delays caused by the carrier, incorrect addresses entered at checkout, or packages lost/stolen after delivery.
• If your order is lost in transit, please contact us and we’ll help you file a claim with the carrier.
Questions?
If you have any questions about your order or shipping, reach out to us at rama@ohcanine.ca — we’re happy to help!